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Delivery Information

SHIPPING COSTS:

United States, Canada, France: FREE SHIPPING

Other Countries: $45USD per Sword


Processing Time (Handmade by Order)

Normal Orders: 1 - 2 business days

Custom Orders: 3 - 5 business days (Standard Length Blade and Handle)

                          20 - 30 business days (Non-standard Length Blade and Handle)

Notes: For some high-performance swords may require longer handmade processing time, depending on the difficulty of the craft.


Estimated Delivery Time

5 - 10 business days (US Orders)

8 - 15 business days (Non-US Orders)


SHIPPING NOTES:

  • Most of our orders ship within 1-2 business days after payment has been received. We use EMS (United States, Canada, France orders) and UPS (Other Countries Orders) for most of our shipments. 
  • We are not guaranteed the shipping transition time. The estimated delivery time will be provided by the shipping carrier, the ETA may vary due to the weather or special situation.
  • If you need to cancel your order, please contact us within 24 hours of placing your order. If we processed and shipped your order within 24 hours and we are not able to cancel your order. If you contact us after it's been shipped, we are not able to recall the order. If we did not process your order, we are able to cancel it per your request.
  • Tracking numbers will be sent to the customers once we shipped out the package.
  • Due to customs restrictions, We do not ship to United Kingdom, Greece, Italy, Denmark, Russia and so on. 
  • Non-US buyers are responsible for duties and customs fees and bear the risk of orders being held or destroyed by the customs department.
  • We are not responsible for the package being sent to the wrong address due to the customer provided the incorrect shipping address when place the order. Please notify us as soon as possible of any errors in your shipping address. Once we ship out the package, we are not able to retrieve, redirect, or otherwise interfere with the shipment to its destination. 


Feel free to ask us any questions about our shipping policy! 

We will gladly reply to any email within 24hours.

Please send all shipment-related questions to [email protected]. thank you